Terms Of Service, Policies, General Information

- A Detailed Summary Of The Policies, Terms, And Conditions That Govern Our Sites -


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Our Privacy Policy


Our privacy policy tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.


When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

The Right To Be Informed:


You have the right to be informed about the personal data we collect from you, and how we process it.

The Right Of Access


You have the right to get confirmation that your personal data is being processed and have the ability to access your PD.

The Right Of Rectification


You have the right to have your personal data corrected if it is inaccurate or incomplete.

The Right To Erasure (Right To Be Forgotten)


You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.

The Right To Restrict Processing


You have a right to block or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.

The Right To Data Portability


You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy policy.

The Right To Object


You have the right to object to us processing your personal data for the following reasons:


Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority.

Direct marketing (including profiling); and Processing for purposes of scientific/historical research and statistics.

Rights in relation to automated decision-making and profiling.

Automated individual decision-making and profiling.

You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Your California Privacy Rights


As a Californian consumer you have certain rights under the California Consumer Privacy Act, some of these rights are:


the right of Californians to know what personal information is being collected about them.

the right of Californians to know whether their personal information is sold or disclosed and to whom.

the right of Californians to say no to the sale of their personal information.

the right of Californians to access their personal information.

the right of Californians of the deletion of their personal information.

the right of Californians of equal service, price, and not being discriminated against even if they exercise their privacy rights.

one or more designated means for Californian consumers to submit requests under the CACPA including (at minimum) a toll-free number, and if the business maintains an Internet website, a website address.

Personal Information Includes:

Categories of personal information that a business collected about the consumer.

Categories of sources from which the personal information was collected specific pieces of personal information that the business has collected about consumers.

Categories of third parties with whom the business shares personal information.

The business or commercial purpose of collecting or selling personal information.

Definitions:

'Non-personal data' (NPD) is information that is in no way personally identifiable.

'Personal data' (PD) means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). PD is broader in scope and covers more data.

A 'visitor' is someone who merely browses our website. A 'member' is someone who has registered with us to use or buy our services and products. The term 'user' is a collective identifier that refers to either a visitor or a member.

Topics Covered In Our Privacy Policy:

Information We Collect

Our Use of Cookies

How Your Information Is Used

Retaining and Destroying Your PD

Updating Your PD

Revoking Your Consent for Using Your PD

Protecting the Privacy Rights of Third Parties

Do Not Track Settings

Links to Other Websites

Protecting Children's Privacy

Our Email Policy

Our Security Policy

Use of Your Credit Card

Transferring PD from the European Union

Changes to Our Privacy Policy

Information We Collect:


Generally, you control the amount and type of information that you provide to us when using our website.

Our Legal Basis For Collecting And Processing Personal Data:


Our legal basis for collecting and processing your PD when you buy our products or services is based on and the necessity for the performance of a contract or to take steps to enter into a contract. Our legal basis for collecting and processing your PD when you sign up for our newsletter and information about our products and services through our website opt-in forms is based on consent.

What Happens If You Don't Give Us Your PD:


If you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD.

We Collect Your PD in the Following Ways:


We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you'll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider's name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.

When Entering And Using Our Website:


When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.

At User And Member Registration Or When Buying Products Or Services:


When you register as a user, member, or when buying our products or services, we may collect some or all of the following information: your first and last name, email address, physical address, company name, credit card or other payment information, phone number, user name, password, and other information listed.

Website Chat And Support Software:


Our website contains chat software and support software that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or buying our products and services. When you use this chat software, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.

Our Use Of Cookies:


Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.


By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Strictly Necessary Cookies:


These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.

Performance Cookies:


These cookies collect information about the use of the website, such as pages visited, traffic sources, users' interests, content management, and other website measurements.

Functional Cookies:


These cookies enable the website to remember a user's choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

Media Cookies:


These cookies can be used to improve a website's performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising Or Targeting Cookies:


These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

Session Cookies:


These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

Persistent Cookies:


These cookies are stored on a user's device in between browser sessions, which allows the user's preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users' choices and preferences when using a website or to target advertising to them.

We May Also Use Cookies For:

Identifying the areas of our website that you have visited

Personalizing content that you see on our website

Our website analytics

Remarketing our products or services to you

Remembering your preferences, settings, and login details

Targeted advertising and serving ads relevant to your interests

Affiliate marketing

Allowing you to post comments

Allowing you to share content with social networks

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

Web Beacons:


We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.

Google™ Analytics Privacy Policy:


Our website uses Google™ Analytics to collect information about the use of our website. Google™ Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google™ Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google™ Analytics advertising features such as remarketing with Google™ Analytics, Google™ Display Network Impression Reporting, and Google™ Analytics Demographics and Interest Reporting. Google™ Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google™ Analytics with PD. Although Google™ Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google™. Google™ also uses specific identifiers to help collect information about the use of our website and that such data may be accessed and/or deleted by end users via My Activity.


For more information on how Google™ collects and processes your data, visit:


https://www.google.com/policies/privacy/partners


You can prevent Google™ Analytics from using your information by opting out at this link:


https://tools.google.com/dlpage/gaoptout

Facebook™ Remarketing:


Third parties, including Facebook™, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook™ remarketing you may see our ads on Facebook™ after you have visited our site. For this to happen, Facebook™ uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique cookie is placed in their browser. Facebook™ lookalike audience targeting allows us to show ads on Facebook™ to people who are similar to those who have already visited or made a purchase from our website.


To opt out of Facebook's™ collection and use of information for ad targeting visit:


https://www.facebook.com/help/568137493302217

Hotjar™ Disclosure:


We use www.Hotjar.com® in order to better understand our users' needs and to optimize this service and experience. Hotjar™ is a technology service that helps us better understand our users experience like how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar™ uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar™ stores this information in a pseudonymized user profile. Neither Hotjar™ nor we use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's™ privacy policy by visiting:


https://www.hotjar.com/legal/policies/privacy


You can opt-out to the creation of a user profile, Hotjar's™ storing of data about your usage of our website and Hotjar's™ use of tracking cookies on other websites by visiting:


https://www.hotjar.com/legal/compliance/opt-out

How Your Information Is Used:


We use the information we receive from you to:


Provide our products and services you have requested or purchased from us

Personalize and customize our content

Make improvements to our website

Contact you with updates to our website

Resolve problems and disputes

Contact you with marketing and advertising that we believe may be of interest to you

Communications And Emails:


When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information.

Sharing Information With Third Parties:


We do not sell or rent your PD to third parties for marketing purposes. However, for data aggregation purposes we may use your PD, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PD. We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.

Sharing Information With Business Partners:


We may share your PD with our business partners. The business partners include general business partners, affiliates, and joint venture partners. Typically the sharing of PD is done by using an Application Program Interface (API) or other similar software. We share this information with them so that you can use their products and services. When you choose to take part in our services and/or offerings, you are authorizing us to provide your email address and other PD to our business partners so you can use their services. Please understand that when we share your PD with our business partners, your PD becomes subject to our business partners' as well as our privacy policy.

Sharing Information With Facebook™ And Google™ For Marketing Purposes:


We may share your PD with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we share your PD with for this type of marketing include Facebook™ and/or Google™. Using your PD, for similar audience marketing or lookalike audience marketing helps us find new audiences (users and customers) based on similar interests to yours, this helps us improve our marketing services. Your PD is only shared with Facebook™ and Google™ for this type of marketing. By using our website and agreeing to our privacy policy, you are giving your consent for your PD to be used for the marketing purposes described within this section.

Legally Required Releases of Information:


We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

Disclosures To Successors:


If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy policy as well as to any changes to this privacy policy.

We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Community Discussion Boards:


Our website may offer the ability for users to communicate with each other through online community discussion boards or other mechanisms. We do not filter or monitor what is posted on such discussion boards. If you choose to post on these discussion boards, you should use care when exposing any PD, as such information is not protected by our privacy policy nor are we liable if you choose to disclose your PD through such postings. Also, PD you post on our website for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.

Retaining and Destroying Your PD:


We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

Updating Your PD:


You can update your PD using services found on our website. If no such services exist, you can contact us using the contact information found at the bottom of this page and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

Revoking Your Consent For Using Your PD:


You have the right to revoke your consent for us to use your PD at any time. Such an optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

Protecting the Privacy Rights of Third Parties:


If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

Do Not Track Settings:


Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser's user manual.

Links To Other Websites:


Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your PD.

Protecting Children's Privacy:


Even though our website is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect PD from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.

Our Email Policy:


You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

Our Security Policy:


We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services for us, also maintain technical and physical safeguards to protect your PD. When we collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PD or secure data transmission over the Internet because of its nature.


We strongly urge you to protect any password you may have for our website and to not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.

Use Of Your Credit Card:


You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Transferring PD From The European Union:


(PD) that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically the United States. The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States and or other countries. We will use your PD to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights. Wherever we transfer, process or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy policy. By using our website, services, or products, you agree to the transfers of your PD described within this section.

Changes To Our Privacy Policy


We reserve the right to change this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users' and customers' PD in agreement with the privacy policy in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy policy will constitute your acceptance of such change.

The Website Disclaimer


The information, services and products are sold or given to the user with the understanding that neither the author, seller, nor publisher is engaged in rendering any legal, business or financial advice to the purchaser or to the general public. The views and opinions expressed are those of the authors and do not necessarily reflect the official policy or position of Five Star Services. Any content provided by our authors are of their opinion, and are not intended to malign any religion, ethnic group, club, organization, company, individual or anyone or anything.


Although we make strong efforts to make sure our information is accurate, we cannot guarantee that all the information on this website is always correct, complete, or up-to-date.


By purchasing any of our products or services, user agrees to and is knowingly assuming any and all risk associated with using these products or services.


To the maximum extent permitted by law, the products, services and information on this website are provided "As is" and with all faults and we make no promises, representations, or warranties, either express, implied, statutory, or otherwise, with respect to the products, services and information, including its condition, its conformity to any representation or description, or the existence of any latent or patent defects, and we specifically disclaims all implied (if any) warranties of title, merchantability, noninfringement, fitness for a particular purpose, lack of viruses, accuracy or completeness, quiet enjoyment, and quiet possession. The entire risk arising out of use or performance of the products, services and information lies with user.


To the maximum extent permitted by law, in no event shall Five Star Services or its suppliers be liable for consequential, incidental, special, indirect, or exemplary damages whatsoever arising out of or in any way relating to this agreement or user's use of or inability to use the products, services and information, or the provision or failure to provide support services, including, but not limited to, lost profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or reasonable care), negligence, costs of procurement of substitute goods or services, or any other claim for pecuniary or other loss whatsoever, or for any claim or demand against user by any other party, even if we have been advised of the possibility of such damages. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.


Notwithstanding any damages user may incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Five Star Services and any of its suppliers under any provision of this agreement and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid for the products, services and information or u.S. $1. The foregoing limitations, exclusions, and disclaimers shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.


If any provision of this Agreement is declared invalid or unenforceable, the remaining provisions of this Agreement will remain in effect. Five Star Services has the right to modify these terms and conditions at any time.

The All Rights Reserved & Copyright Notice


We and our licensors own the copyright in:


(a) this website; and
(b) the material on this website (including, without limitation, the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website).

Copyright Licence


We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to:


(a) view this website and the material on this website on a computer or mobile device via a web browser; and
(b) copy and store this website and the material on this website in your web browser cache memory; and
(c) print pages from this website for your own [personal and non-commercial] use; and
(d) if you are a member of our service you can use and distribute our material and services to members of your organization.


We do not grant any other rights in relation to this site or the material on this site. In other words, all rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website without our prior written permission.

Data Mining


The automated and/or systematic collection of data from this website is prohibited.

Enforcement of Copyright


We take the protect of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.

Data Protection Policy


Five Star Services needs to collect and use certain personal data and information about individuals. These individuals can include customers, suppliers, business contacts, employees, and other people whom the organization has a relationship with or may need to contact.


complies with data protection laws and follows good practice

protects the rights of employees, partners, customers, and contractors

explains how it stores and processes individuals' data

helps protect personal data from the risks of data breach

Data Protection Laws:


Five Star Services is committed to processing data in accordance with its responsibilities under the General Data Protection Regulation (GDPR) and other data protection and privacy laws. These data protection and privacy laws describe how organizations including Five Star Services must collect, process, and store personal information. These rules apply regardless of whether data are stored electronically, on paper, or in other formats. To comply with the law personal information must be collected and used fairly, stored safely, and not disclosed unlawfully.

Article 5 Of The GDPR Requires That Personal Data Will Be:


processed lawfully, fairly, and transparently in relation to individuals.

collected for specified, explicit, legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research, or statistical purposes will be considered compatible with the initial purposes.

adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

accurate and, where necessary, kept up to date; every reasonable step must be taken to make sure that personal data that are inaccurate with regard to the purposes for which they are processed, are immediately erased or rectified.

kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving in the public interest, scientific or historical research, or statistical purposes subject to implementation of the appropriate technical and organizational measures required by the GDPR in order to safeguard the rights and freedoms of individuals.

processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing; accidental loss, destruction, or damage; using appropriate technical or organizational measures.

People, Risks, Responsibilities, And Policy Scope:


This policy applies to:


the head office of Five Star Services

all branches of Five Star Services

all employees of Five Star Services

all suppliers, contractors, and other people working on behalf of Five Star Services

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside some privacy and data protection laws. This can include the following personal data:

names of individuals,

postal addresses,

email addresses,

telephone numbers,

other personal information about individuals.

Data Protection Risks:


This policy helps to protect Five Star Services from data security risks, including:

breaches of confidentiality, for example information being given out or exposed without proper authorization.

failing to give choice, for example, all individuals should be free to choose how the company uses data relating to them.

reputational damage, for example, the company could suffer if unauthorized individuals successfully gained access to sensitive data.

Responsibilities:


Everyone who works for or with Five Star Services has some responsibility for making sure that data are collected, stored, and processed appropriately. Each individual who handles personal data must make sure that the data are handled and processed in line with this policy and the principles of data protection.


These people have key areas of responsibility:

The Data Privacy Officer Is Responsible For:


keeping up to date on data protection laws, responsibilities, risks, and issues.

reviewing all data protection procedures and related policies on a periodic basis.

providing data protection training and advice to people covered by this policy.

responding to data protection questions from staff and anyone else covered by this policy.

responding to requests from individuals to see the data that Five Star Services holds about them (also called 'subject access requests').

reviewing and approving any agreements or contracts with third parties that may process the company's personal and sensitive data.

The IT Manager Is Responsible For:


making sure that all systems, services, and equipment used for storing and processing data meet acceptable security standards.

performing regular security checks and scans to make sure that hardware and software is functioning properly.

evaluating any third-party services that the company is considering using to collect, process, or store data.

The Marketing Manager Is Responsible For:


approving any data protection statements attached to communications such as emails and letters.

addressing data protection queries from journalists or media outlets.

where necessary, working with other employees to make sure that marketing initiatives adhere to the principles of data protection.

General Employee Guidelines:


The only people able to access data covered by this policy should be those who need it for their work.

Data should not be shared with others without appropriate authorization.

When access to and the sharing of confidential information is required, employees can request it from their supervisors.

Five Star Services will provide training to all employees to help them understand their responsibilities when handling data and confidential information.

Employees should keep all data secure by taking reasonable precautions and following the guidelines below.

Strong passwords must be used and should never be shared.

Personal data should not be disclosed to unauthorized people within the company nor externally.

Data should be regularly reviewed and updated if they are found to be out of date. If no longer required, they should be deleted and disposed of using appropriate security procedures.

Employees should request help from their supervisors or a data protection officer if they are unsure about any aspect of data protection procedures.

Data Storage:


These rules describe how and where personal data should be safely stored.


Questions about safely storing personal data can be directed to the IT manager or data controller.

When personal data are stored on paper, they should be kept in a secure place where unauthorized people cannot see them.

These guidelines also apply to personal data that are usually stored electronically but have been printed out for some reason.

When not required, the paper or files should be kept in a locked drawer, filing cabinet, or environment.

Employees and contractors should make sure that paper and printouts are not left where unauthorized people could see them, such as in copiers or printers.

Printouts of personal data should be shredded and disposed of securely when no longer needed.

When data are stored electronically, they must be protected from unauthorized access, accidental deletion, and malicious hacking attempts.

Personal data should be protected by strong passwords that are changed regularly and never shared among employees nor contractors.

If personal data are stored on removable media such as a DVD, CD, or portable drive, they should be kept locked away securely when not used.

Personal data should only be stored on designated drives and servers and should only be uploaded to approved and secure cloud computing services.

Servers containing personal data should be situated in a secure location away from general offices and visitor traffic.

All data should be backed up frequently and securely. Backups should regularly be tested in line with the company's standard backup procedures.

Personal data should never be saved directly to laptops, portable drives, tablets, nor smart phones.

All computers and servers containing personal data should be protected by approved firewall and security software.

Personal Data Use:


When personal data is accessed, it's use can be at the greatest risk of theft, loss, or corruption:


when working with personal data, employees, contractors, and others should make sure that their computers are always password protected and locked when left unattended.

personal data should not be shared with anyone who is not authorized to see them. Unless encrypted, they should never be sent by email, as most email communication is not secure.

data must be encrypted before being transferred electronically. The IT manager can explain how to send data to authorized external contacts.

personal data should never be transferred out of the European Union without appropriate consent, binding corporate rules, compelling legitimate interests, specific derogations, or other approved processes.

employees, contractors, and others should not save copies of personal data to their own computers or other devices. Always access and update the central copy of any personal data.

Personal Data Accuracy:


The law requires Five Star Services to take reasonable steps to make sure that personal data are kept accurate and up to date.

The more important it is that the personal data are accurate, the more effort Five Star Services should put into guaranteeing their accuracy.

It is the responsibility of all employees, contractors, and others who work with personal data to take reasonable steps to keep personal data as accurate and up to date as possible.

Personal data will be held in as few places as necessary. Company employees and contractors should not create unnecessary additional data sets.

Company employees and contractors should take every opportunity to make sure that data are updated. For example, by confirming customers' information when they call.

Five Star Services will make it easy for data subjects to update the information Five Star Services holds about them. As an example, by using the company website, Internet portal, or by phone.

Personal data should be updated when inaccuracies are discovered. For instance, if a customer can no longer be reached on their stored telephone number, it should be removed from the database.

It is the marketing manager's responsibility to make sure that marketing databases are checked and updated against industry suppression files yearly.

Subject Access Requests:


All individuals who are the subjects of personal data held by Five Star Services are entitled to:


ask what information the company holds about them and why.

ask how to gain access to it.

know how to keep it up to date.

know how the company is meeting its data protection obligations.

If an individual contacts the company requesting this information, this is called a subject access request (SAR).

SARs from individuals should be made by email addressed to the data controller by using the contact information at the top of this policy. The data controller can supply a standard request form, although individuals do not have to use it.

The data controller will provide the relevant data within 30 days from receiving the request. The data controller will always verify the identity of anyone making a subject access request before providing them with any information.

Disclosing Personal Data For Other Reasons:


In certain circumstances privacy laws allow personal data to be disclosed to law enforcement agencies without the consent of the data subject. Under these circumstances we will disclose the requested data. However, the data controller will make sure that the request is legitimate and seek assistance from legal counsel if necessary.

Data Breach:


In the event of a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data we will assess the risk to people's rights and freedoms and if required report this breach to the appropriate authority.

Providing information:


We do our best to make sure that individuals are aware that their data is being processed and that they understand:


how their personal data are being used.

how to exercise their rights under the law.

Licensed Reseller Information


Our Gold Reseller program allows people to resell 70+ of our popular ad submitters.   Learn more about our reseller program here. Currently we're offering the Gold Reseller License for $40 per month, this is for people with a PayPal™ account, because the new script we built lets us enter 4 small bits of data and it automatically creates all your pages with custom coded buttons and cross promoting links.


We also offer a free Silver Reseller option. The reseller is paid $13.50 per sale and the buyer then sets up a subscription for $1.50 per month with Five Star Services. The small service charge is used to provide the member with submitter access. When the reseller isn't paying us a recurring fee to cover operating costs the costs have to come from somewhere and that is why we take the small month service charge from the new member. It is still the responsibility of the member to follow the rules and interact with our ads so that they can generate ad revenue that's used to acquire leads for the submitters. Failure to follow our rules as set forth in our policies will result in no leads in your databases and possible termination and removal of the submitter completely. Read this for more information.


The Gold Reseller pays $40 per month. The $40 per month covers the reseller license and the hosting of all the sites. If at anytime you want to go on vacation or take an extended leave of abscence and you won't be using your reseller sites, just let us know and we can cut the payment from $40 per month to $10 per month and then all of your sites will stay intact and you don't have to move your domain name and when you're ready to start selling again we can take it from $10 per month back up to $40 and you'll be ready to go quickly. Click here to learn more about going on vacation. Or if at any time you decide you want to quit completely, just go to our help desk and let us know and we'll stop all future billing to your credit card, we'll withdraw your reseller license, shut down your hosting and then you can repoint your domain name to a different server. We'll make a back-up of your files in case you want to join again later.


1) Resellers can only use the advertising banners and resources that we create for them. If a reseller creates a banner that is for one of our products then it has to be preapproved by us and then becomes our property to use as we wish and to share with the other resellers. Click here to go to our Support Desk and request approval for a banner you made. Resellers can create their own ads as long as they represent the products and services accurately. We won't tolerate a reseller deceiving people, our products and services will sell themselves if marketed properly and honestly.


2) The resellers will not have access to the hosting packages where we store our code, our sales pages, or our submitters.


3) Resellers must sell the submitters as we have them set up and can not modify the prices or create bundles. They can offer "freebies" but that's between them and the buyer and has nothing to do with us.


4) Resellers are not authorized to use any of the submitters that they're reselling, PayPal doesn't allow you to buy from yourself and we're not giving you the right to use them, the only thing you're paying for is a reseller licese on a month by month basis in accordance with these rules.


If a reseller wants access to use one of our submitters then we recommend that they join our mailing list and read our daily mail for great offers on our products and services. Click here to sign-up now.


5) If a reseller deviates from what they're authorized to do we'll cancel their reseller license and their hosting and they can point their domain at a different server. Depending on the severity of the violation we may also terminate their access to Global Ad Solutions and or Five Star Services products and services.


To learn more about our reseller programs, click here.

The Earnings Disclaimer


We have made every effort to accurately represent our products and services. The representation of the potential of our products and services is subject to our interpretation.


While the earnings potential for those people that use our products and services is usually very encouraging. You acknowledge that your earning potential is subject to many independent factors, all of which vary from individual to individual and are often out of any individual's control.


As such, we make no warranty or guarantee of any kind that you will experience any specific level of earnings by using our products and services. Any examples we have provided should not be interpreted as any guarantee of earnings. We do not assert that our products and services represent a "get rich scheme." Upon request, we may assist you in the verification of claims of actual earnings and/or examples of actual results achieved, though we are under no obligation to do so.


However, we cannot and do not offer you any direct financial advice, nor are we responsible for any financial decisions you make. As always, it is your sole responsibility to discuss the legality or financial soundness of any decision you make with a qualified professional before making such a decision.

Forward-Looking Statements


Information found in our products and services may contain information that includes forward-looking statements as defined by the "private securities litigation reform act of 1995." We base any forward-looking statements solely upon our expectations on events that have not yet occurred. You can easily identify such statements, as they do not relate specifically to any facts, whether historical or in current day. These statements use words such as "anticipate," "believe," "estimate," "expect," "intend," "plan," "project," and other such words that imply similar meaning in connection with a description of potential earnings and financial performance.


Any and all forward looking statements used with our products and services are solely based upon our opinion of earnings potential. As there are many factors that will determine your actual results, we make no guarantees that you will achieve similar or any results from your use of our products and services.

Additional Statements


This web page represents a legal document and is the Terms and Conditions (Agreement) for our websites. By using our websites, you agree to fully comply with and be bound by the following Agreement each time you use our websites. Please read this page carefully.

Definitions


The terms "us", "we", and "our" refer to Five Star Services and Global Ad Solutions, the owner of this website. A "Visitor" is someone who merely browses our websites. A "Member" is someone who has registered with our websites to use our services. The term "User" is a collective identifier that refers to either a "Visitor" or a "Member". The term "Product" refers to any products we own.


All text, information, graphics, design, and data offered through our website or services, whether produced by our Members or by us, are collectively known as our "Content". We distinguish content posted by our Members as "Member Content".

Acceptance of Agreement Between You and Five Star Services


This agreement contains warranty disclaimers and other provisions that limit our liability to you. Please read these terms and conditions carefully and in their entirety, as using, accessing, and/or browsing our website constitutes acceptance of these terms and conditions. If you do not agree to be bound to each and every term and condition set forth herein, please exit our website now and do not use, access, and/or browse it further.


Except as otherwise noted, this Agreement constitutes the entire and only Agreement between you and Five Star Services and supersedes all other Agreements, representations, warranties, and understandings with respect to our Website, Services, and the subject matter contained herein. However, for you to use our Website and/or Services, you may also be required to agree to additional terms and conditions. Those additional terms and conditions will be incorporated into this Agreement unless otherwise stated.

Arbitration


Any legal controversy or claim arising from or relating to this Agreement and/or our Service, excluding legal action taken by us to collect or recover damages for – or obtain any injunction relating to – website operations, intellectual property, and our Service, will be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party.


The arbitration will be conducted in Salem Oregon USA, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. You or we may seek any interim or preliminary relief from a court of competent jurisdiction in Salem Oregon USA necessary to protect our or your rights or property pending the completion of arbitration. Each party will bear half the arbitration fees and costs.

Choice of Law and Jurisdiction


This Agreement will be treated as if it were executed and performed in Salem Oregon USA, and will be governed by and construed in accordance with the laws of the state of Oregon without regard to conflict of law provisions. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website or Service must be instituted within one (1) year after the cause of action arose or be forever waived and barred.

Limited License


Five Star Services grants you a nonexclusive, nontransferable, revocable license to access and use our Website and Services strictly in accordance with this Agreement. Your use of our Website and Services is solely for internal, personal, noncommercial purposes unless otherwise provided for in this Agreement. No printout or electronic version of any part of our Website or Services may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

Legal Compliance


You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website, Content, Services, and any software provided therein.

Our Relationship to You


This Agreement in no way creates any agency, partnership, joint venture, or employee-employer or franchisor-franchisee relationship between you and Five Star Services.

Our Intellectual Property


Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies in the form of words, graphics, and logos. Your use of our Website or Services does not constitute any right or license for you to use our service marks or trademarks without the prior written permission of Five Star Services.


Our Content, as found within our Website and Services, is protected under United States and foreign copyrights. The copying, redistribution, use, or publication by you of any such Content is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

Eligibility and Registration for Membership


To use our Services, you must sometimes register with our Website to become a Member. Your Membership is not transferable or assignable and is void where prohibited. Our Website and Services are intended solely for Users who are at least 18 years of age or older. Any registration by, use of, or access to our Website by anyone under that age is unauthorized, unlicensed, and in violation of these Terms and Conditions. By using our Website and/or Services, you represent and warrant that you are 18 years of age or older and agree to abide by all the terms and conditions of this Agreement. Five Star Services has sole right and discretion to determine whether to accept a Member, and may reject a Member's registration with or without explanation.


If you're required to complete the registration process, you will receive a password that will allow you to access our Services. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality as well as all activities that occur through the use of your password.


You agree to immediately notify us of any unauthorized use of your password or any other breach of security. You agree that our Website cannot and will not be liable for any loss or damage arising from your failure to comply with password security as discussed herein.

Complying With Sweepstake, Contest, and Privacy Laws


By using our services for advertising, contests and sweepstakes, you agree to the following:


to comply with all sweepstake, contest, and advertising laws that apply to you and/or your business.

that your advertisements, sweepstakes, or contests will not link to any website that violates any laws or intellectual property rights, is fraudulent or deceptive in any fashion, or that in the sole discretion of Five Star Services may cause harm to our website visitors or users.

to post a privacy notice on your website that complies with the privacy laws of the countries you engage users, visitors and customers in.

to be solely responsible for any legal damages to any party, including Five Star Services, resulting from any legal actions that arise from your advertisements, sweepstakes, or contests.

Errors, Corrections, and Changes


We do not represent or otherwise warrant that our Website will be error-free or free from viruses or other harmful components, or that we will correct any errors. We do not represent or otherwise warrant that the information available on or through our Website will be correct, accurate, timely, or otherwise reliable.


Five Star Services reserves the right at our sole discretion to change any content, software, and other items used or contained in our Website or Services at any time without notice.
Disclaimer


Our Website publishes content supplied by third parties, Users, Advertisers, Merchants, and Sponsors. Accordingly, Five Star Services has no editorial control over such content. Any opinions or other information or content expressed or made available by third parties, including information providers, Users, or any other user of our Website, are those of the respective author(s) and not of Five Star Services. Five Star Services does not guarantee the accuracy, completeness, merchantability, or fitness for any particular purpose nor the legality of any content provided by any of these parties.


You understand that we do not operate or control the products or services offered by third-party Merchants. These merchants are responsible for all aspects of order processing, fulfillment, billing, and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US. All rules, legal documents (including privacy policies), and operating procedures of Merchants will apply to you while on any Merchant websites.


You hereby acknowledge that nothing contained in our Website will constitute financial, investment, legal, and/or other professional advice and that no professional relationship of any kind is created between you and Five Star Services or our Members. You hereby agree that you will not make any financial, investment, legal, and/or other decision based in whole or in part on anything contained in our Website or Services.

Warrenty Disclaimer


Five Star Services is not responsible or liable in any manner for any Content posted on our Website or in connection with our Services, whether posted or caused by Members of our Website, or by Five Star Services. Although we provide rules for Member conduct and postings, we do not control and are not responsible for what Members post, transmit, or share on our Website or Services, and are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content you may encounter using our Website or Services. Five Star Services is not responsible for the online or offline conduct of any User of our Website or Services.


Our Website or Services may be temporarily unavailable from time to time for maintenance or other reasons. Five Star Services assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of Member communications.


Five Star Services is not responsible for any technical malfunction or other problems of any telephone network or service, computer system, server or provider, computer or mobile phone equipment, or software, or for any failure of email on account of technical problems or traffic congestion on the Internet, or for any combination thereof – including injury or damage to Members' or any other person's computer, mobile phone, or other hardware or software – related to or resulting from the use or downloading of materials in connection with our Website or Services, including, without limitation, any software provided through our Website or Services.


Under no circumstances will Five Star Services be responsible for any loss or damage, including any loss or damage, personal injury, or death resulting from anyone's use of our Website or Services, or any interactions between Users of our Website or Services, whether online or offline.


Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, recommendation, or any affiliation with our Website by third parties or by any of the equipment or programming associated with or utilized by our Services.


The information, content, and documents from or through our website are provided 'as-is', 'as available', with 'all faults', and all express or implied warranties are disclaimed (including, but not limited to, the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). Our website and services may contain bugs, errors, problems, or other limitations.


Our company, including all our affiliates, has no liability whatsoever for your use of our website or services. Our company cannot guarantee and does not promise any specific results from the use of our website or services, including, but not limited to, related software. Our company does not represent or warrant that our content, services, or any software found within are accurate, complete, reliable, current, error-free, or free of viruses or other harmful components. Therefore, you should exercise caution in the use and downloading of any such content or software and use industry-recognized software to detect and remove viruses. All responsibility or liability for any damages caused by viruses somehow attributed to our content, services, and related software is disclaimed.


Without limiting the foregoing, you understand and agree that you download or otherwise obtain content and related software from or through our website or services at your own risk and that you will be solely responsible for your use thereof and any damages to your mobile device or computer system, loss of data, or other harm of any kind that may result. We and all our affiliates are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability, or otherwise, even if advised of the possibility of such damages. The negation and limitation of damages set forth above are fundamental elements of the basis of the bargain between you and our company.


Our website and services would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through our website or services will create any warranty, representation, or guarantee not expressly stated in this agreement.

Limitation of Liability


In no event will our company or its directors, employees, or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special, or punitive damages, including for any lost profits or lost data arising from your use of our website, content, services, or any related software accessed through or downloaded from our website or services, even if our company is aware or has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our company' liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for website and/or services accessed during the previous month of your membership prior to the event giving rise to liability.

Member Conduct


Members may post their content to our Website through our Services (Member Content). Members and Visitors understand that by using our Website or Service, they may be exposed to content that is offensive, indecent, or objectionable. We have no control over Member Content and do not in any way guarantee its quality, accuracy, or integrity. Five Star Services is not responsible for the monitoring or filtering of any Member content. Should any Member Content be found illegal, Five Star Services will submit all necessary information to relevant authorities.


If any Member Content is reported to Five Star Services as being offensive or inappropriate, we may ask the Member to retract or otherwise modify the questionable content within 24 hours of being notified by Five Star Services If the Member fails to meet such a request, Five Star Services has full authority to restrict the Member's ability to post Member Content OR to immediately terminate the Member's membership without further notice to the Member.


Without limiting the foregoing, we have sole discretion to remove any Member Content that violates this Agreement or that is otherwise objectionable in our sole discretion. Members are responsible for complying with all applicable federal and state laws for their content, including copyright and trademark laws. Members will respect copyright and trademark laws.


You warrant that you will not use our Services to infringe on the intellectual property rights of others in any way. In accordance with the DMCA and other applicable law, we have adopted a policy of terminating Members whom we deem, in our sole discretion, to be infringers of others' intellectual property rights.

As a Member, you agree not to use our Services to do any of the following:


Upload, post, or otherwise transmit any Member Content that:


Violates any local, state, federal, or international laws

Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party

Harms, threatens, defames, promotes violence or illegal activities, or is otherwise vulgar, obscene, abusive, harassing, tortuous, libelous, invasive of another's privacy, hateful, or racially, ethically, or otherwise objectionable

Links directly or indirectly to any materials to which you do not have a right to link

Contains any private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers

Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or to extract information from our Website or Services

Contains any unsolicited or unauthorized advertising, solicitations, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation

In the sole judgment of Five Star Services is objectionable or restricts or inhibits any other person from using or enjoying our Website or Services, or which may expose Five Star Services, our affiliates, or our Users to any harm or liability of any type

Use Our Content To:


Redistribute it in any manner, including, but not limited to, sale, license, lease, rental, subscription, or any other distribution mechanism (Note: This does not refer to any content licensed to you specifically for redistribution/resale)

Decompile, disassemble, or reverse engineer our Website, Services, and any related software

Use our Website or Services in any manner that violates this Agreement or any local, state, federal, or international laws

Use of Information


You grant Five Star Services a license to use the information and materials you post to our Website. By posting, displaying, transmitting, performing, or otherwise distributing information or other content ("Member Content") to our Website, you are granting Five Star Services, its officers, directors, employees, agents, consultants, representatives, and affiliates, a license to use the Member Content in connection with the operation of the business of Five Star Services, its directors, employees, officers, affiliates, representatives, consultants, and agents, including, without limitation, a right to distribute, copy, transmit, publicly display, reproduce, translate, edit, and reformat Member Content. You understand and agree that you will not be compensated for any Member Content. By posting Member Content on our Website or Service, you warrant and represent that you own the rights to the Member Content or are authorized to post, display, distribute, perform, or transmit Member Content.

Unlawful Activity


We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information.

Linking to Our Website


You may provide links to our Website provided that (a) you do not remove or obscure any portion of our Website by framing or otherwise, (b) your website does not engage in illegal or pornographic activities, and (c) you cease providing links to our Website immediately upon our request.

Links to Other Websites


Our Website may from time to time contain links to third-party websites. Inclusion of links for any website on our Website does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third-party websites.

Five Star Services has no control over the legal documents and privacy practices of third-party websites; you access any third-party websites at your own risk. We recommend that you review the privacy notice and terms and conditions of those websites to fully understand what information is collected and how it is used.

Payments


You represent and warrant that if you are purchasing something from us, (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge we may incur due to the dishonored payment.

Refund and Return Policy


While there are no Federal refund laws in the US, many state laws don't legally require refunds, the refund policy at Five Star Services is that there are no refunds allowed. We're going to build a great service for you and you're going to pay us for that since you ordered it. If at any time you decide you don't want to pay for it anymore, just contact us through the link at the bottom of this page and we will stop all future payments from your credit card and we will discontinue your service.

Termination of Membership


Your membership with us is effective until terminated by you or us. Your rights under these Terms and Conditions will terminate without our notice if you fail to comply with any term of these Terms and Conditions. Upon termination, you will stop representing yourself as a registered Member or Client. You must delete or destroy any information or content (including all copies) obtained from our Website. Certain provisions of this Agreement, including, but not limited to, copyrights, indemnity, trademarks, limitation of liability, warranty, and jurisdictional issues will survive the termination of this Agreement.

Indemnification


You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of our Website or Services.

Severability and Survival


Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement will take precedence. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such a provision, nor of the right to enforce such a provision. Our rights under this Agreement will survive any termination of this Agreement.

Two Different Types Of Memberships -- Lifetime Payment vs. Subscription Payments


"The Lifetime Membership" is a one time payment that gives you access for as long as the program is alive. The lifetime membership offers a simple to use form that asks for your "subject line" your "URL" and your "ad body" and unless the submitter you're buying has additional features, then this is all the features offered, it's good for life. If you require extra features then you should read about our subscription model and see the demo.


Now let's talk about what the members are supposed to be doing to keep the lifetime memberships alive. Don't use your Pop-Up Blocker. It is a Violation of our policies to use your Pop-Up Blocker. If you're not seeing and interacting with ads then you're not generating ad revenue so no leads will be added to the database on your behalf, but everytime you send an ad a portion of the people that get your ad will unsubscribe from our list. So there's the problem, people that take away from the list and don't give back and slowly the life of the list dwindles away until we deem the submitter to be dead, the lifetime membership has expired and we take the submitter offline. You can see why it's important that everyone that buys a lifetime membership must not use thier Pop-Up Blocker.


"The Subscription Membership" You'll usually have a full database of fresh leads, the monthly revenue will allow us to distribute more capture forms and we'll be able to acquire more leads quicker. There's a Search Engine Submitter and the ability to add logos and attachments to your ads and there's no waiting, once you hit "submit" you're done.


The members that pay a monthly subscription payment don't ever have to worry about a Pop-Up Blocker because there are no Pop-Ups. No ads. Nothing. Just log-in and send your ads. There's not many places that you can do that anymore. Here is a link to the demo, try it out.

Is It Required That I Be On The Mailing List?


Yes, being on our mailing list is mandatory. Sign-up here if you are currently not on the list. We'll usually send a letter once or twice a day depending on how much revenue we need to run ads for the next day. We'll be sending information to help you with your marketing or to keep you posted on something important or maybe we'll send you an ad for one of our products and we send out a lot of free items.


Being on the mailing list is very important, but if you're not reading the letters we send you then it's kind of like you're not on the list at all. We're certainly not going to tell you that you have to read all our letters but a few a week would be reasonable, please occassionally read our letters. For customers that are currently not reading our letters, click here.


Each letter we send out contains a Submission Authorization Code. Codes are required or your ads will go to the trash. A code is good for 84 hours, that's 3-1/2 days and that means you have to read 2 letters each week. When you sign-up on the mailing list use a good email address, if you are not recieving your codes then you need to sign-up with a better email address. If you submit without a Submission Authorization Code then all of your ads are going to the trash. Click here to learn more.

It's The Cost Of Doing Business


Everytime a member sends an ad some of the people that receive the ad unsubscribe from the mailing list. It could be because they get too much mail or because their receiving ads on topic they're not interested in. It doesn't matter why they unsubscribed, all that matters is that now you have less people to send your ads to. On average a submitter loses between 1-3% of it's leads per day depending on the number of members sending ads through that submitter.


Now we need to replace the leads that unsubscribe so that everyone will have fresh leads to send to. The members that pay a monthly subscription have the leads added to their submitters by 1/3 of the money that they pay every month. The average subscription is about $3.50 so out of that we put about $1.17 towards leads. We acquire low to medium quality targeted leads for around 8¢ each and general audience leads for 3¢ each. When you add up all the money paid by all the members we can sometimes come close to replacing the leads as fast as they unsubscribe, sometimes not.


If a reseller makes a sale, we get nothing, the reseller keeps all the money, but the monthly fee that each of them pays us lets us acquire 222 leads per month per reseller. The people that buy lifetime memberships from us or the resellers will generate ad revenue because they see our pop-ups and our member's pop-ups. They'll see the banners and big ad spaces. But it all basically boils down to money, if a little money is generated, we'll acquire a little amount of leads for you and if a lot of money is generated, we'll get a lot of leads for you. So click the banners, it's easy.


We encourage people to buy multiple submitters, buy our traffic package, become a reselller, we have to work together, if you spend money with us then we can spend on you. We can't spend money we don't have. We want to keep your submitters loaded with fresh new leads but it takes money and if you're not spending money then we aren't either.

Our Pop-Up Blocker Policy


The clients that purchase lifetime memberships must disable their pop-up blocker and view our ads. That is one of the policies herein that you agreed to comply with when you joined and when you check the box everytime you submit an ad. By viewing our pop-up ads you generate ad revenue that is used to acquire new leads for your submitters. If you block the pop-ups and you generate no ad revenue then you get no leads. Eventually there will be no leads left in your database and you'll be sending your ads nowhere.


We use a JavaScript to detect pop-up blockers. If our system detects a pop-up blocker that person's ads will go to the trash that day, if the violations continue more than 3 times in a 30 day period we'll send all that person's ads to the trash permanently.


The clients that opted for the monthly subscription plan never have to see ads because a portion of their small monthly fee is used to top off the leads database daily.

We Farm Out Our Client Services / Technical Support To A 3rd Party Named Support Solutions


Our product and service support is provided on a 3rd party basis by some of the people that work here. We do not provide support with our products and services because we have gone to great lengths to make the system so easy to use that a child could do it. We've found that 90% of support requests could be avoided if the end user actually took the time to read the policies rather than just claiming they did.


The following support issues are free of charge:


Updating your billing information.
Cancelling a membership.
Reporting a problem with a website.
Any request by us for you to post a message here.

The following support issues will be charged a small service fee:


You lost your log-in information because you didn't save the Welcome Letter as we advised you to do. Or because you bought from a reseller and there are no welcome letters but after you paid you were sent to the submitter and in BIG BOLD RED LETTERS you were told to bookmark the page and you chose not to.


Any question where we have already provided the answer in our terms or other documentation.


Prior to purchase, on the product sales page, you were given a link to our policies. It was at the bottom of the page with the link to our homepage and our contact information and our help desk. You should have, at that point, taken the 5-10 minutes to read the policies so you knew what the rules were and what we expect of you. Whether you chose to or not was your choice.


If you did what you were supposed to do then everything will be fine. If you didn't then we're here to help you but there will be a small service charge, like we mentioned above. Click here to learn more about how your payment is made and where your payment goes.

Minimum Equipment Requirements


We design all of our pages, submitters, and scripts using Windows 7 and Windows 10 with the Chrome and FireFox browsers and a 1280x720 screen resolution, should you decide to use a different configuration then you may view our pages different and our submitters may not function properly for you. We advise against using virus software over a medium setting as we've found higher settings tend to not make our submit buttons visible.

We Don't Allow Over Submitting


One of our more abused rules is our over submitting rule. There are limits on how often you can submit. Many of the programs produced by us allow you to submit "unlimited" ads. We create "unlimited" programs for people who have more than one opportunity to promote. People who purchase and use "unlimited" advertising programs from us are expected to use discretion when advertising. An example of discretionary advertising would be:


An example would be if you have a membership to the Highly Targeted Submitter and a membership to the Marketing Pro Submitter. Let's say you're using Marketing Pro Submitter, you can advertise as many different items as you wish as long as they have different subject lines and they're on different websites. You can do that every 3 hours, you have to change the subject line each time you submit and not use the same subject line more than once every 24 hours. While you're doing that on Marketing Pro Submitter you can be doing the exact same thing on Highly Targeted Submitter at the same time. This applies the same way with however many paid submitters you own. The more submitters you own, the more ads you can send out.

Subscription Payments


Many of the services we offer are on subscriptions. You can cancel your subscription at anytime by submitting a support ticket with Support Solutions. Be very descriptive, tell us the email address you used, the name used and the name of the program you're cancelling. The membership will be terminated the day we process the request, if you don't want the membership to be terminated immediately then post it in Support Solutions the day before you want it cancelled, so we get to it in time to do that. It's important that you understand that the day you cancel is the same day that your membership will be terminated so do not cancel the subscription until you are ready for the membership to end.

10 Minute Submission Delay


We have a submission restriction of 10 minutes between each submission made by a user. This security protocol was started because of unscrupulous members who submitted ads over and over and that caused leads to quickly unsubscribe and without quality leads nobody can succeed. By submitting responsibly this will ensure a better quality submission for everyone.

The Guidelines For Our Different Submitter Grades


Each of our submitters work well at what they do, how well they do it is based on the amount of money we charge for each individual submitter. Use these guidelines when you purchase a submitter so there is no confusion in exactly what you're getting. We will never cheat anyone, we are 100% transparent. You're going to get exactly what you pay for and occassionally you'll get a little more.


A low grade submitter would be defined as a membership that we charge under $6.99 per month for or a one-time fee under $29.99. A low grade submitter uses a good quality submitter technology and the leads can range from 90-365 days old. The lead quality is rated as low grade English speaking, primarily general audience opt-in bulk leads with some targeted leads included.


A medium grade submitter would be defined as a membership that we charge between $7-$16.99 per month for or a one-time fee of at most $49.99. A medium grade submitter uses a good quality submitter technology and the leads can range from 60-180 days old. The lead quality is rated as medium grade English speaking, opt-in, and niche' targeted.


A professional grade submitter would be defined as a membership that we charge $17+ per month for. Professional grade submitters are not available for a one time fee because our premier clients know that a constant cash flow is required to keep top quality leads in their submitters. A professional grade submitter uses cutting edge submitter technology and the leads can range from 1-30 days old. The lead quality is rated as extra-high grade English speaking, double opt-in, and niche' targeted.

AdBoost Codes Will Increase Your Submission Performance


We're offering several basic ways to earn AdBoost Codes, like reading some material or answering a questionaire or educating yourself on a few of our less followed rules. Some people are too busy and they asked us to sell them AdBoost Codes so we set up a few packages but we try to encourage people to earn AdBoost Codes in the ways we intended originally. Click here for more details.

How We Keep It All Running For You


We reserve the right to select the most cost effective means of advertising for our customers. We use a variety of advertising methods such as, but not limited to, double-opt-in email submission, pop-under ads, surf programs, FFA programs, The GAS Booster, safelists and paid to read emails. The method we choose to advertise for our customers on any given day is based on the revenue available to us at that time. Based on that available revenue we may choose to use any of the above mentioned means of advertising for our customers but do not limit ourselves to only those means. We prefer double opt-in email marketing and our own creation "The GAS Booster".

Changes to Our Terms and Conditions


We reserve the right to change these Terms and Conditions at any time by giving you notice of the date the changes were made in our daily letter. It is recommended that if you are not on our mailing list that you check back frequently for changes. Your continued use of our Website, Services, and Products after any change to these Terms and Conditions and our notifying you will constitute your acceptance of such change. If you do not agree with the changes to these Terms and Conditions, you should discontinue the use of our Website, Services, and Products.

Credit


This document was created by our legal counsel.

In Closing Let Us Add


We reserve the right to alter, modify or terminate any of our services at anytime for any reason and may change any part of this policy without written notice to our Customers, it is the sole responsibility of our Customers to stay up to date on our policies. If a Customer ever feels that our policies are too restricting to them then the Customer's only recourse is to stop using our products and services.


This policy is up to date as of and if we change our policies, we will post the revised version here, so we suggest that you check periodically for the newest version of our policies. A notice of the change will also be made in our daily letter.